Customers like you mean the world to us, our employees, and our and families, thank you so much for buying from our shop!
Please keep in mind we are a very small business of family and friends (less than 10 employees) and we do everything in house - designing the website, designing products, shipping orders, customer service - we do it all right here in Denver Colorado!
We specialize in custom, unique, and modern ties!
Orders on average take 1-3 weeks to get delivered to your house. If all items in your order are in stock, the order will ship out faster, normally within 3-5 business days.
Since we don't carry too much inventory on hand, we custom make a lot of our ties "on demand" meaning we start to make it once the order is placed. When an item or sale becomes popular, shipping times can take a bit longer than usual.
If you are on a time constraint and cannot wait to receive your order, no problem at all, just email us at email@example.com to cancel your order and we will give you a full refund no questions asked. We also have a 30 day guarantee on all orders - if you are not pleased with your purchase please let us know within 30 days of receiving your order to return it for a full refund.
Thanks again from all of us here at Lone Star Ties!